Customer Service Representative/Dispatcher Hiring Event
4.
6 Full-time 16 hours ago Full Job Description
Benefits:
Medical, Dental, and Vision Insurance 401(k) Savings Plan Paid Time Off Life Insurance Paid Training Description:
Answering a high volume of customer calls and converting inquiries into booked service appointments.
Create service work orders based on customer issue(s), Service Technician specialty, and geographic efficiencies.
Document customer service requests, complaints, and other communication as required.
Resolve customer complaints in a professional and timely manner, consulting with management as needed.
Communicate effectively and work closely with Dispatch and CSR Supervisor.
Perform other duties as assigned.
Requirements:
Plumbing industry and Call Center experience a plus! Minimum 1
year of Customer Service experience Proficiency using Microsoft Office applications (Outlook, Excel, Word) Professional communication skills, both verbal and written Ability to diffuse difficult calls by using active listening skills and showing empathy.
Strong typing skills with ability to type minimum of 50 words per minute.
Team-player with the ability to work well with others in a close setting.
Must demonstrate strong problem-solving and decision-making skills.
Ability to sit for extended periods of time in a call center setting with high tolerance for heavy phone work.
Detail-oriented with the ability to multi-task while remaining organized.
Flexibility to work additional hours and/or days that deviate from regular work schedules.
Drug screen and background check are required.
How to attend They share a parking lot with the Courtyard next door.
We will have signs at the corner of the main road directing you to our event! What to prepare Resume Two forms of identification Preferred dress code Business casual (dress pants/skirt, button down/blouse, optional tie) What is a hiring event? Think of it like a job fair, but for one company and more personal.
Hiring events are a great way for employers to fill multiple roles quickly.
Hiring is a human process, and they would like to meet you to see if you're a fit!.
Estimated Salary: $20 to $28 per hour based on qualifications.
6 Full-time 16 hours ago Full Job Description
Benefits:
Medical, Dental, and Vision Insurance 401(k) Savings Plan Paid Time Off Life Insurance Paid Training Description:
Answering a high volume of customer calls and converting inquiries into booked service appointments.
Create service work orders based on customer issue(s), Service Technician specialty, and geographic efficiencies.
Document customer service requests, complaints, and other communication as required.
Resolve customer complaints in a professional and timely manner, consulting with management as needed.
Communicate effectively and work closely with Dispatch and CSR Supervisor.
Perform other duties as assigned.
Requirements:
Plumbing industry and Call Center experience a plus! Minimum 1
year of Customer Service experience Proficiency using Microsoft Office applications (Outlook, Excel, Word) Professional communication skills, both verbal and written Ability to diffuse difficult calls by using active listening skills and showing empathy.
Strong typing skills with ability to type minimum of 50 words per minute.
Team-player with the ability to work well with others in a close setting.
Must demonstrate strong problem-solving and decision-making skills.
Ability to sit for extended periods of time in a call center setting with high tolerance for heavy phone work.
Detail-oriented with the ability to multi-task while remaining organized.
Flexibility to work additional hours and/or days that deviate from regular work schedules.
Drug screen and background check are required.
How to attend They share a parking lot with the Courtyard next door.
We will have signs at the corner of the main road directing you to our event! What to prepare Resume Two forms of identification Preferred dress code Business casual (dress pants/skirt, button down/blouse, optional tie) What is a hiring event? Think of it like a job fair, but for one company and more personal.
Hiring events are a great way for employers to fill multiple roles quickly.
Hiring is a human process, and they would like to meet you to see if you're a fit!.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
