Inside Sales Retail & Wholesale - Murrieta, CA at Geebo

Inside Sales

Murrieta, CA Murrieta, CA Full-time Full-time $18 - $22 an hour $18 - $22 an hour 20 hours ago 20 hours ago 20 hours ago Plumbing material knowledge helpful and preferred, but not necessary with the correct mindset, work ethic, and determination.
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ci/s/Bp9WHghR2S Position Summary The Inside Salesperson's primary responsibility is to sell products and render prompt and courteous service to customers over the telephone and in person.
The Inside Salesperson must also support outside sales activity and work with all company personnel to ensure quality customer service.
Accountabilities/Responsibilities 1.
Prepare accurate and timely quotations on specific jobs as required by customers and outside Salespeople.
2.
Provide pricing, product, product substitutions, delivery, back-order and warranty information as requested.
3.
Handle special orders and non-stock item orders.
4.
Coordinate the return of merchandise with customers and warehouse staff.
5.
Prepare quotes for quantity orders, in writing if requested, and prepare submittal forms tailored to each customer's needs.
6.
Inform customers of promotions and quantity purchase prices.
7.
Keep abreast of new products and apply knowledge of product usage in selling additional materials to the customer consistent with job specifications.
Continually work toward achieving familiarity with entire product base.
8.
Investigate and resolve, if possible, customer inquiries and complaints.
9.
Maintain a consistent and positive customer service image when interacting with customers.
10.
Coordinate sales activity with shipping and credit departments.
11.
Keep catalogs and price lists up-to-date.
12.
Assist in training new sales personnel and attend company meetings as requested.
13.
Support sales activity in all other areas as needed, including Outside sales staff, Counter Sales, and Showroom Sales.
14.
Maintain a professional attitude and appearance at all times.
15.
The Inside Salesperson may become involved with such other duties as the Company/ Manager may deem necessary.
16.
Complete career track training in WIN University for Inside Sales.
Position Core Values 1.
Spirit of Opportunityparticipates in team meetings and strategic planning processes to contribute to the overall success of the company 2.
Profitabilityensures all pricing and sales activities are performed in a timely and accurate manner 3.
Customer Focus delivers total customer satisfaction in all aspects of sales 4.
Communication provides professional and timely communication through phone sales and email correspondence 5.
Integrity & Professionalismexhibits integrity and professionalism with customers and vendors 6.
Respectensures all personal interactions are conducted in a courteous and respectful manner Competencies for Success 1.
Excellent Communication and Customer Service 2.
Attention to Detail and Highest Level of Accuracy 3.
Sound Judgment, Problem solving, and Decision Making 4.
Superior Organizational and Time Management Skills 5.
Excellent Knowledge of Website and Internet Processes Qualifications/Experience Minimum Qualifications Must possess interpersonal skills necessary to effectively handle customers and vendors in a positive, service-oriented fashion Effective communication and organizational skills Education and/or experience in industry necessary to operate as explained above Effective understanding of the WISE system in order to produce sales quotes and other duties specific to your company High degree of math competency and ability to maintain arithmetic and statistical accuracy Ability to set priorities and work under minimal supervision Ability to perform a variety of tasks, often changing assignments on short notice The performance of essential job functions for this position require both access to valuable assets and interaction with others under potentially stressful conditions.
Therefore, individuals demonstrating a history of illegal substance abuse, theft or violence present a higher risk of loss and may be disqualified.
Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour
Benefits:
Health insurance Life insurance Paid time off Profit sharing Schedule:
8 hour shift Monday to Friday Weekends as needed Supplemental pay types:
Commission pay
Experience:
Sales Occupations:
1 year (Preferred) License/Certification:
Driver's License (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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